Waiting for Fujitsu Siemens P1510

This is a story in progress!

Back in early october I ordered the new Fujitsu Siemens P1510, a new very cool and very small laptop, from our regular dealer. I was promised that delivery will be around 15. november.

When we approached 15. november, I was told that there was a slight delay, 1. december will be the great day. Somehow I don't belive what I was told. And very correct, there was a further delay, 7. december should be the delivery date. Now I was also told that the computer was shipped from germany, probably from some Fujitsu Siemens manufacturing facility there, so now further delay was expected.

But, hey, thats too simple, isn't it? Yesterday, which was the 7. december, I was again told that a new delay was in progress. New delivery date is 14. december. But then I have some questions. My computer was shipped, right? So, who in this world got my computer? A more important customer? Does someone paid off somebody in the delivery chain to get my computer? Maybe it wasn't shipped at all?

The important thing is that this happens all the time. Should we just take this any longer? When I order an item, and get a delivery date, I expect the item to show up. I guess that if you are a craftsman, and order a new tool, a chainsaw or something like that, and get a delivery date, you expect the item to be around at that time, and tell your customer that you have to wait until that date with delivery. Could the craftsman live with one month or more delay? I guess not. He turn to another vendor. Why can't I do the same? Because every single company in this business is more or less the same.

So, buyers in all countries, speak up. Don't take this any longer. Give the message to your dealer that you want the item on the day they promise. It's much better that the dealer give a correct but long into the future delivery date , than specifying delivery dates that he can not keep up with.

I think I in the future will request a 1% reduction in price for each day the delivery is delayed. If we all request this, maybe we can get a healtier attitude in the business.